TERMS & CONDITIONS

I want to ensure that you have a good learning experience in all our courses, events and workshops and training. To this end, I kindly request that you embrace and comply with these terms and conditions at all times as these are the terms on which I supply these services.
Please read these terms carefully before you submit any booking to me. These terms tell you who I am, how I will provide services to you, how you and we may change or end the contract, what to do if there is a problem and other important information. If you think that there is a mistake in these terms, please contact me.


1.   About these Terms and Conditions
By submitting a Booking Form, you are signifying your agreement to and acceptance of my Terms and Conditions. All references to the Terms and Conditions refer to these Terms and Conditions as amended and updated from time to time.


You can contact me via email now@jacquelinekoenig.com


If I have to contact you, I will do so by telephone or by writing to you at the email address or postal address you provide to me in your booking form/contact form.


2. About Jacqueline Koenig
Jacqueline Koenig

Email: now@jacquelinekoenig.com
SIRET 84333753600018

3. Definitions
“Agreement” means these Terms and Conditions and the Booking Form.
“Jacqueline Koenig” means the entity with which you have entered into this Agreement.
“Fee” means the amount payable for the courses, events or workshops – in person or online as detailed in the Booking Form.
“Event, Workshop or Training” means any specific service: event, workshop or training, either in person or online which Jacqueline Koenig offers.
“Term ” denotes the periods throughout the year(s) during which I run courses, event or workshop – in person or online
“Venue” means the place at which Jacqueline Koenig provides the training courses, event or workshop – in person or online.


4.   Booking and Payment
Fees or payment for courses, event or workshop or training – in person or online must be paid in advance of the event unless otherwise agreed and can be proven by document, online or written.
Payment of the Fee shall be due to Jacqueline Koenig within the date specified on the event information page. If payment is not received within the specified time, a place is not confirmed or guaranteed.


If I am unable to accept your booking and the Fee has been paid, we will inform you of this in writing and refund you the Fee paid.
The Fee is non-refundable under any circumstances except with the prior written agreement of Jacqueline Koenig, unless.

Jacqueline Koenig is unable to offer concessions for missed classes due to sickness or holidays, in certain circumstances and solely at the discretion of Jacqueline Koenig, the following options may be available:

  • The person's place at the specific training may in exceptional cases be offered to an acquaintance provided adequate notice is given and the friend or acquaintance completes a Booking Form and expressly agrees to these Terms and Conditions; and we agree they are suitable for the course/event.

  • Subject to availability, adequate notice and without any guarantee, Jacqueline Koenig may be able to fit the person into another upcoming training.

Missed training events, courses, workshops cannot be carried over to the next Term / event without prior written consent (online or actual document).


5. Changes to Events, Workshops, Trainings and Cancellation
Jacqueline Koenig may cancel this Agreement at any time and for any reason whatsoever. If the Agreement is cancelled by Jacqueline Koenig, the unused portion of the Fee will be refunded to the customer.


If for any reason a specified teacher is unable to run an event, then Jacqueline Koenig will do its best to provide another teacher. If this is not possible, Jacqueline Koenig will, at its sole option, either (i) reschedule the training by adding another training or (ii) will refund the Fee for that Class.
The customer acknowledges and agrees that Jacqueline Koenig reserves the right to replace any teacher of an event without notice to the customer at any time prior to that event without any liability arising from such a change except in accordance with these Terms.


6. Events
Jacqueline Koenig will provide events which:

  • conform in all material respect to their description;

  • are carried out with reasonable skill and care;

  • be fit for the purpose that Jacqueline Koenig determines it is fit for the purpose for which the customer uses the training in mind of their description; and

  • comply with all applicable statutory and regulatory requirements for supplying the training in France or elsewhere.

These Terms apply to any replacement training Jacqueline Koenig supplies to the customer in the unlikely event that the original classes, courses, events or workshops do not conform with these Terms.


Customers are not permitted to use the training or information received from the training for any commercial purpose, without prior written consent.


7. Attending a training – Code of Conduct
In order to create a relaxed and comfortable environment for all attendees, I ask that you comply with the code of conduct below:

  • Training will start on time and people must arrive before the event is due to start.

  • During the training, mobile phones must either be switched off or on silent unless otherwise agreed.

  • The environment is relaxed and sociable, however to show respect for the group, general chatter must be kept to a minimum to ensure that the teacher can be heard and that the focus is kept on learning.

  • Classes are sometimes held in venues with hard surfaces and, although mats may be provided it is the participants responsibility to wear suitable clothing and we cannot be held liable for any injury caused by lack of care or awareness of the participant.

  • If the teacher of a training determines that the participant is disruptive, the teacher, shall be entitled to exclude the participant.


8. Responsibilities
The participant is aware that

  • the information set out in the Booking Form whether completed and or accepted / signed by the participant is accurate in all respects and will notify Jacqueline Koenig of any change in such information immediately;

  • when attending a training the participant will be knowingly suffering from any illness, infectious disease or anything similar thereto.


9. Limitation of Liability
Jacqueline Koenig shall not be responsible for any loss that a participant suffers as a result, except for those losses which it could reasonably foresee would result from the failure to comply with these Terms and Conditions.


Jacqueline Koenig shall not be responsible to the participant for losses that result from its failure to comply with these Terms and Conditions including, but not limited to, losses that fall into the following categories:

  • loss of income or revenue;

  • loss of business;

  • loss of anticipated savings; or

  • loss of data.

This clause shall not prevent claims for foreseeable loss of, or damage to, the participants physical property.


This clause does not exclude or limit in any way Jacqueline Koenig liability for:

  • death or personal injury caused by our negligence; or

  • fraud or fraudulent misrepresentation; or

  • any other matter for which it would be illegal or unlawful for Jacqueline Koenig to exclude or attempt to exclude its liability.

The participant agrees that any claim against Jacqueline Koenig or any teacher, practitioner, employee or agent of Jacqueline Koenig must be brought within 60 days of the event that gave rise to such claim. The participant agrees any claim made thereafter should be discussed.
The participant acknowledges, warrants and undertakes that the maximum aggregate liability of Jacqueline Koenig to the participant under these Terms and Conditions shall not exceed the Fee paid.
All warranties and conditions, whether implied by statute or otherwise are so far as is permitted excluded from these Terms and Conditions.


10. Data Protection
Jacqueline Koenig acts as a Data Controller in relation to services supplied under these Terms and Conditions and the person responsible for data protection matters is Jacqueline Koenig.
Jacqueline Koenig will adhere to all applicable data protection laws and always store data sent to us in a secure manner as outlined in our Privacy Policy.


Jacqueline Koenig shall ensure that data processing only takes place in accordance with the terms of this Terms and Conditions and any Data Processing Agreements in place from time to time and only process personal data where it has a lawful basis to do so.
Jacqueline Koenig may store and process personal data via our servers located in the EU, or any other country that provides suitable and adequate security measures to protect the data. Data will be transferred in accordance with the relevant data protection laws.
We retain the right to respond to legal requests as necessary.
Please see my Privacy Policy for further information on how I handle, store and use your data.

 

11. Personal Data
Jacqueline Koenig shall uphold all rights in relation to the use of a data subjects’ personal data. The rights of data subjects are contained within our Privacy Policy.
As permitted under data protection legislation, I will store Client’s data for as long as necessary in order to provide my services to the Client. Information associated with your account will be kept until your account is deleted, unless the information is no longer needed for the purposes agreed or for other legitimate purposes.
Once the relationship with you as a user of our classes has terminated, I will retain personal information only to comply with legal requirements, prevent fraud, collect any fees owed, resolve disputes, troubleshoot problems, assist with any investigations, enforce our Terms and Conditions, and take any action permitted by law.
I do not pass participants/clients/customers information to any third parties except those who have contractually agreed to abide by our service Terms and Conditions. Your data will not be used or sold outside of the agreed Terms and Conditions.
Please see my Privacy Policy for further information on how we handle, store and use your data.

 

12. Intellectual Property
Jacqueline Koenig reserves the right to all intellectual property in relation to this website and the services provided. Use of the services does not give the user any ownership in the services, its content or any trademark or logo used on the website.
Any information or material provided to me is on the basis of a non-exclusive, irrevocable, perpetual and royalty free licence to use such information and material in relation to the services I provide under my Terms and Conditions.


14. Changes to Terms and Conditions
These terms and conditions may be modified from time to time and you are advised to check this page to see that you are reading the most up-to-date Terms and Conditions.
By accepting the Terms and Conditions, you consent to our collection, storage, use and disclosure of your personal information as described in my Privacy Policy.


15. Force Majeure
Jacqueline Koenig will not be liable or responsible for any failure to perform, or delay in performance of, any of its obligations under the Agreement that is caused by events outside its reasonable control. Such causes include, but are not limited to: power failure, internet service provider failure, industrial action, civil unrest, fire, flood, storms, earthquakes, acts of terrorism, acts of war, governmental action or any other event that is beyond the control of Jacqueline Koenig.


16. Severance
Each of the paragraphs of these Terms and Conditions operates separately. If any court or relevant authority decides that any of them are unlawful, the remaining paragraphs will remain in full force and effect.


17. No Waiver
The failure by either party to enforce any obligation under these Terms and Conditions at any time or for any period shall not be a waiver of them or of the right at any time subsequently to enforce all the obligations arising under these Terms and Conditions.


18. Entire Agreement
These Terms and Conditions constitute the entire agreement between the parties and supersede all prior agreements and understandings between the parties. It is agreed that no statement, promise or inducement whether written or oral alleged to have been made by either party and which is not contained herein shall be binding or form part of these Terms and Conditions.

 

19. Governing Law and Jurisdiction
These Terms shall be governed and construed in accordance with the laws of France, without regard to its conflict of law provisions. Any dispute or claim arising out of or in connection with this website or service shall be governed and construed in accordance with the laws of France. France is our country of domicile.